This service is one of our core activities.
Typical problems that we will help you solve:
- Cannot access files;
- Problems with e-mail or spam;
- Problems with computer viruses;
- Problems with printers or other peripherals;
- Problems with the local network;
- Problems with the Internet network.
The service includes:
- Maintenance and repair of computer equipment;
- System software installation, modernization and preventive maintenance;
- Office software installation, modernization and preventive maintenance;
- Anti-virus protection of workstations, timely updating of anti-virus software;
- Helpdesk service.
Subscription prices – standard service
| Amount of computers | Service level | Price, € without VAT* | Price, € with VAT* |
|---|---|---|---|
| up to 5 units (from 8:00 a.m. to 5:00 p.m.) | 5×8 | 15.00 | 18.15 |
| up to 5 units (from 0:00 to 24:00) | 7×24 | 22.00 | 26.62 |
| from 6 units (from 8:00 a.m. to 5:00 p.m.) | 5×8 | 11.00 | 13.31 |
| from 6 units (from 0:00 to 24:00) | 7×24 | 16.00 | 19.36 |
* Service connection fee – €7.50 without VAT per workstation.
Subscription Pricing – Remote Access
| Amount of computers | Service level | Price, € without VAT* | Price, € with VAT* |
|---|---|---|---|
| up to 5 units (from 8:00 a.m. to 5:00 p.m.) | 5×8 | 7.50 | 9.08 |
| up to 5 units (from 0:00 to 24:00) | 7×24 | 11.00 | 13.31 |
| from 6 units (from 8:00 a.m. to 5:00 p.m.) | 5×8 | 5.50 | 6.66 |
| from 6 units (from 0:00 to 24:00) | 7×24 | 8.00 | 9.68 |
| Specialist call (from 8:00 a.m. to 5:00 p.m.) | 5×8 | 22.00 | 26.62 |
| Specialist call (outside working hours) | 7×24 | 32.00 | 38.72 |
* Service connection fee – €7.50 without VAT per workstation.
Service prices (per hour)
| Service | Hours | Price, € without VAT | Price, € with VAT |
|---|---|---|---|
| Specialist call (from 8:00 a.m. to 5:00 p.m.) | 1 | 22.00 | 26.62 |
| Specialist call (outside working hours) | 1 | 32.00 | 38.72 |
| Preparing computers for work (from 8:00 a.m. to 5:00 p.m.) | 8-16 | 50.00 | 60.50 |
| Preparing computers for work (outside working hours) | 8-16 | 75.00 | 90.75 |